Privacy Policy

1. Introduction

Welcome to NotaryVisit's Privacy Policy. This policy explains how NotaryVisit ("we," "our," or "us") collects, uses, and shares your personal information when you access or use our website at notaryvisit.com (the "Site") and our web application (the "Application"). Together, the Site and Application are referred to as the "Service."

We are committed to protecting your personal information and respecting your privacy. This Privacy Policy outlines what information we collect, how we use it, and your rights regarding that information.

2. Information We Collect

2.1 Personal Data

While using our Service, you may be asked to provide certain personally identifiable information ("Personal Data") that can be used to contact or identify you. This may include:

• Full name
• Email address
• Phone number
• City, state/province, ZIP/postal code
• Mailing and billing address (provided directly to Stripe during payment processing)
• Notary commission details (optional — only collected if you choose to display this information on your website)
• Cookies and usage tracking data

2.2 Usage Data

We may collect data about how the Service is accessed and used ("Usage Data"). This includes:

• IP address
• Browser type and version
• Pages visited and time spent
• Date and time of your visit
• Device identifiers and diagnostic information

2.3 Payment Information

All payments made through the Service are processed securely by Stripe, our third-party payment provider. When you enter payment information, such as your credit card number or billing address, that data is sent directly to Stripe and is subject to their Privacy Policy. NotaryVisit does not store, process, or have access to your full credit card number or other sensitive payment information.

2.4 Information We Collect About Your Clients (Booking Data)

When clients or other visitors book appointments or submit information through your NotaryVisit-powered booking site, we collect and store that information on your behalf to operate the Service. This may include:

• Client name, email address, and phone number
• Appointment address (street, city, state, ZIP code)
• Requested service(s), appointment date and time, and timezone
• Client-provided notes and any private notes you add about the appointment
• Fee-related information (e.g., travel fee, service fee) you configure or that is calculated by the Service

We use this data solely to provide the Service—for example, to display and manage appointments in your dashboard, send booking confirmations or reminders if you use those features, and to support troubleshooting. We do not use your clients' data for our own marketing or advertising. We do not sell your clients' data. Sharing of this data is limited to what is described in Section 4 (e.g., service providers that operate the platform, legal requirements). As the notary, you are responsible for your own compliance with applicable laws (including confidentiality and data protection) regarding the client information you collect through your site.

3. How We Use Your Information

We use the data we collect for the following purposes:

• To provide and maintain the Service
• To store and display appointment and client contact information for notaries who use our booking and scheduling features, and to operate those features (e.g., confirmations, reminders, dashboard)
• To process payments and fulfill orders
• To notify you about updates or changes to the Service
• To provide customer support
• To enable features you choose to use
• To gather analytics and improve the Service
• To monitor system performance and detect technical issues
• To send promotional emails or service updates (if you've opted in)

4. Sharing Your Personal Information

We do not sell your personal data. The same principles apply to client and booking data we store on behalf of notaries: we do not sell it, and we share it only as described in this section (service providers, legal requirements, etc.). We may share your information in the following situations:

• With Service Providers: Such as Stripe for payment processing, and trusted analytics or infrastructure providers that support the operation of our Service
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction
• With Your Consent: We may share your data for additional purposes only with your explicit consent
• Legal Requirements: We may disclose your information to comply with legal obligations or in response to lawful requests by public authorities

5. Your Rights and Choices

Depending on your location and applicable law, you may have the right to:

• Access the personal data we hold about you
• Request correction or deletion of your data
• Request permanent deletion of your account and associated data by contacting support@notaryvisit.com; we will process such requests in accordance with our data retention practices and confirm when the deletion is complete
• Opt out of marketing communications
• Withdraw consent at any time (where applicable)

To exercise these rights, contact us at: support@notaryvisit.com

6. Data Security

We use industry-standard security measures to protect your personal data. While no system is completely secure, we take reasonable steps to safeguard your information from unauthorized access, disclosure, or misuse.

7. Links to Other Websites

Our Service may contain links to other websites not operated by us. We are not responsible for the content or privacy practices of those third-party sites.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Effective Date." Your continued use of the Service after any changes means you accept the updated terms.